About the points
- How do I earn points?
You earn points by completing your health risk assessment, completing the Learn & Earn modules, setting up health and medication reminders, tracking lifestyle habits and syncing your Fitbit with Balance and walking at least 10,000 steps daily.
- What do I do with my points?
You can redeem your points for chances to win great prizes in the My Rewards store.
- Do my points expire?
No. Your points do not expire as long as you are an Alberta Blue Cross plan member in good standing.
- I am a member of more than one Alberta Blue Cross plan that offers Balance. Can I merge
my points?No. You cannot merge your points. We suggest using one of your ID numbers to earn points inside Balance.
- I entered to win the wrong prize by accident. Can I get my points back?
No. All point redemptions are final.
- Are my points refundable?
No. All point redemptions are final.
- Can I exchange my points for cash?
No. Points do not have cash value.
- Can I buy points with cash?
No. Points do not have cash value.