Frequently asked questions

Find answers to your frequently asked travel questions below. Plus, check out the informative travel videos for more information.

Buying travel coverage

Why do I need travel coverage outside of Alberta or Canada?

Alberta Health limits some coverage outside the province and covers only limited physician and hospital expenses outside Canada. These costs can be significant. Albertans are strongly encouraged to purchase supplementary health insurance to cover unforeseen costs when travelling outside the province or Canada.

Purchase Alberta Blue Cross travel coverage for you and your family prior to leaving Alberta, even if you plan to be away for one (1) day. Our travel plans cover up to $5 million (CAD) for emergency medical expenses per covered person.

Do I need travel coverage if I travel in Canada?

Alberta Health limits some coverage outside the province. Albertans are strongly encouraged to purchase supplementary health insurance to cover unforeseen costs when travelling around Canada. Emergency medical travel plans cover some benefits such as return of vehicle, air ambulance, return of dependent children and medical evacuation repatriation. These are a few of the benefits your provincial health plan does not cover.

Do all companies in Alberta offer the same travel plans?

No. Travel plans differ on many levels:

  • It’s important to understand if a claim will be paid as it relates to your pre-existing medical condition
  • Does your pre-existing medical condition need to be stable for a specific period of time?
  • Is there an overall travel plan maximum?
  • Is there a deductible on the travel plan?

You want to ensure you buy a travel plan that meets your needs and will be there to protect you in an emergency.

When you purchase from Alberta Blue Cross, you get peace of mind because Alberta Blue Cross is an expert when it comes to travel coverage. It’s a service that Albertans have come to know and trust. Alberta Blue Cross is different because we’re Albertans serving Albertans in Alberta.

Who can buy Alberta Blue Cross travel coverage?

Alberta residents with valid Alberta Health Care can purchase Alberta Blue Cross travel coverage.

Online purchase of travel coverage is available to Albertans age 59 and under. You may still contact Alberta Blue Cross by phone to purchase travel coverage as well.

For travelers 60 years and over, please contact Alberta Blue Cross by phone to purchase travel coverage.

When should I purchase travel coverage?

Travel coverage must be purchased prior to your departure date from Alberta. You cannot purchase Alberta Blue Cross travel coverage when you have already left the country. Make sure your entire trip is covered or your coverage may be void.

It is always important to have travel coverage for every trip, no matter how long it is! An accident or illness can happen at anytime and you want to ensure you are protected. If you are a frequent traveler, consider purchasing an Annual travel plan, where travel benefits are valid for one year, allowing you to take any number of trips to a maximum of 30 days per trip.

I have a Group Plan with Alberta Blue Cross. Does it include travel coverage?

Travel benefits provided under Alberta Blue Cross group and individual plans vary. To find out if travel benefits are provided under your plan, please contact Alberta Blue Cross Customer Services toll free at 1-800-661-6995.

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