Looking to get a COVID-19 immunization? Find a participating pharmacy near you.


We have updated our website to serve you better. Take survey to give us feedback.

Online services for members

Making benefits simple.

Register today

Digital services for members

More ways to access your benefits plan—saving you time and giving you confidence to take care of your well-being.

Register today at members.ab.bluecross.ca and get online access to your benefits your way.

Wherever you are. Whatever you need.

Do it online.

Member site features

View ID card

Your ID card shares important information with health-care providers. Learn where to find your ID card on the member site and app.

Check eligibility

Before you book your next appointment or make your next spending account purchase, know what benefits you and your dependents are eligible for and how much coverage you have left. See how to check eligibility for different types of benefits online.

Submit a claim

Learn how to submit a claim on the member site or app and how to make sure you get paid back fast.

Get paid faster

Get paid back faster for your claims with direct deposit. Learn how to enter and update your banking information online.

Upload documents

Learn how to submit documents online, including a doctor's prescription (Physician's Written Order), receipts and other forms.

Download tax receipts

Find out how to simplify tax season by downloading your premium receipt and claims total report.

Learn more about what you can do online.

Use your computer or tablet

with our member site

Everything you need in one place. With the member site, you get comprehensive access to benefits on your computer or tablet. Find what you’re looking for, like eligibility information and details on your claims history. Or, tackle a few tasks, like submitting a claim, updating your contact information or uploading a document.

Tell me more about the member site.

Use your smartphone

with our member app

Bring your benefits anywhere and access them anytime on your smartphone. Use fingerprint or facial recognition to sign in—one less password to remember. Show your provider your ID card right from the app, find a direct-bill provider when you’re out and quickly check eligibility for benefits before you book your next appointment, all from your phone.

Tell me more about the member app.

Need help?

Benefits can be confusing, we get it—let us help.

Learn more about how to access your benefits plan.

Was this information helpful?

Thank you for your feedback

Apple with heart cut out of it being held by a little girl.

Heart healthy recipes to treat yourself to

We could all use some extra love this February, especially self-love. Not only are we experiencing one of the colder months of the year, but we’re doing so...

Read more on the blog
A person from the calf down wearing ski boots cross country skiing in powedery snow.

Fresh air – a recipe for living our best life

We all know the last ten or so months have changed our routines and way of living. We’ve said goodbye to old habits...

Read more on the blog
A woman in yoga pants working out in her bohemian style home.

Finding Balance®

With hundreds of programs and apps out there that support your physical and mental well-being, it’s hard to know which...

Read more on the blog