Our offices are closed on Monday, May 19. We'll resume regular hours on Tuesday, May 20. Our member site and app are available 24/7.


IMPORTANT Potential Canada Post strike may affect mail delivery. Access your benefits online. Visit our guide for help.

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Help using member site and app

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Payments and receipts

Make payments and access your receipts.

Documents

Easily manage important documents related to your claims.

Drug special authorizations

Learn how special authorizations work and how you can track requests.

Dental Predeterminations

Understand the process and where you can find your predetermination in your account.

Manage your benefits anywhere

Download the app for quick and easy access to your benefits.

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