Our offices are closed on Tuesday, July 1. The member site and app are available 24/7. Our travel call centre will be open on Tuesday from 7 a.m. to 3 p.m. MT.


Wildfire update: We're here to support affected members. Get help with claims, payments and more.

Close

Contact us

Here are a few options to help you get answers.

A tip to avoid claim delays

When submitting a claim online, ensure your paid-in-full receipt has all the required information. If you have active coverage with another benefits provider, include their claim statement too.

See our guide on how to submit a claim online.

Phone

General information, benefits and claims inquiries

Monday to Friday, 6 a.m. to 5 p.m. MT

Personal benefit plan purchases, changes, cancellations, billing and travel

Monday to Friday, 8:30 a.m. to 5 p.m. MT

Member account

Skip the wait and access your benefits online anytime. Manage your claims, set up direct deposit, update your personal information and more.

More ways to connect with us

Use the menu to find more information or to fill out a contact form so we can connect you with the right department.

Select an inquiry topic.