It’s tax season—access a claims total report of your medical expenses and tax receipt for premiums paid. Learn how to access these important tax documents.


Member online benefits

How to use online services

Helpful tutorials for our digital tools and resources.

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What can we help you with?

Recover your username

Forgot your username? Enter your member information and email address to get back into your account.

Find out how to recover your username

Reset your password

To reset a forgotten password, you will need your username and access to the email linked to your member account.

Learn how to reset your password

Get a tax receipt

Some medical expenses, such as plan premiums, may be eligible as a tax deduction. Here’s how to check what was paid by your plan and find receipts to help you prepare for tax season.

Learn how to find tax receipts

Upload documents

Need to submit a document with your claim? Uploaded doctor’s prescriptions and other documents through the member site.

Learn how to upload documents

Check eligibility

Before you book your next appointment or make your next spending account purchase, know what benefits you and your dependents are eligible for and how much coverage you have left. Check eligibility for different types of benefits on the member site.

View how to check eligibility

Submit a claim

Submit different types of claims on the member site and make sure you get paid back fast.

Find out how to submit a claim

Update your information

Keep your information up to date. Change your email, phone number and address on the member site.

Find out how to update your information

Pay your premiums

If you have an Individual Product plan, you can pay your premiums on the member site.

Learn how to pay premiums

View your receipt of payment for premiums

If you have an Individual Product plan or a Non-Group plan, you can view your receipts of payment for paid premiums on the member site.

Learn how to view receipts

Check your detailed claims history

Check your claims history. You can view the current year, as well as the two previous years.

Check out how to view claims history

Modify or cancel a claim

Need to adjust a claim you already submitted? Modify or cancel your claim through the member site.

Learn how to modify or cancel claims

Some features may not be available to every member as features depend on your specific plan, policy and contract.

Register and get online access to your benefits your way.

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