How to use online services
Helpful tutorials for our digital tools and resources.
What can we help you with?
Before you book your next appointment or make your next spending account purchase, know what benefits you and your dependents are eligible for and how much coverage you have left. Check eligibility for different types of benefits on the member site.Learn how
Submit a claim
Submit different types of claims on the member site and make sure you get paid back fast.Learn how
Need to submit a document with your claim? Uploaded doctor’s prescriptions and other documents through the member site.Learn how
Update your information
Keep your information up to date. Change your email, phone number and address on the member site.Learn how
Pay your premiums
If you have an Individual Product plan, you can pay your premiums on the member site.Learn how
View your receipt of payment for premiums
If you have an Individual Product plan or a Non-Group plan, you can view your receipts of payment for paid premiums on the member site.Learn how
Check your detailed claims history
Check your claims history. You can view the current year, as well as the two previous years.Learn how
Get a tax receipt
Some medical expenses, such as plan premiums, may be eligible as a tax deduction. Here’s how to check what was paid by your plan and find receipts to help you prepare for tax season.Learn how
Modify or cancel a claim
Need to adjust a claim you already submitted? Modify or cancel your claim through the member site in seconds.Learn how
Some features may not be available to every member as features depend on your specific plan, policy and contract.
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