IMPORTANT: Postal service strike will impact mail delivery. Sign up for direct deposit and the provider website for timely payments.


Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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Dental providers

Dental provider resources and current Benefacts

Dental provider Benefacts history

  • August 2021 - Find a dentist tool addition to our member site and app
  • June 2021 - Submitting dental-related medical travel claims to Alberta Blue Cross®
  • May 2021 - Important notice for all dental hygienists
  • May 2021 - Information regarding online services, claiming and contacting Alberta Blue Cross®

  • December 2020 - Important information regarding the Alberta Retired Teachers’ Association (ARTA), group 19930
  • December 2020 - Alberta Blue Cross® will no longer be returning original diagnostic and radiograph images, starting February 1, 2021
  • September 2020 - Alberta Blue Cross® to administer dental benefits for 93868 Manitoba Hutterian Brethren Colonies
  • September 2020 - Alberta Blue Cross® to administer dental benefits for 93867 Saskatchewan Hutterian Brethren Colonies
  • February 2020 - Why get paid monthly when you can get paid daily — Alberta Blue Cross® has some great options for your office even if you don’t submit claims electronically
  • February 2020 - Stop waiting for predeterminations in the mail — sign up for direct deposit today
  • January 2020 - Dental provider application for direct deposit of funds

  • August 2019 - Alberta Blue Cross® administers dental benefits for FI Oilfield Services Canada
  • August 2019 - Alberta Blue Cross® accepts diagnostic records including images and reports using CDA SECURE SEND
  • January 2019 - Alberta Blue Cross® will be administering dental benefits for Imperial Building Products
  • January 2019 - Alberta Blue Cross® will be administering dental benefits for Western Sales

April 2018 - Predeterminations

  • December 2017 - 2018 fee guides available on our website
  • December 2017 - Alberta Blue Cross® to administer dental benefits for SunHills Mining
  • March 2017 - Benefacts are going green

  • December 2016 - 2017 fee guides available on our website December 23
  • November 2016 - Alberta Blue Cross® launches new paperless provider website on November 14
  • August 2016 - New dental provider portal launching later this year
  • June 2016 - Reducing our environmental footprint
  • April 2016 - Submitting claims to Alberta Blue Cross® through CDAnet
  • March 2016 - Faster turnaround on resubmissions
  • March 2016 - Alberta Blue Cross® to administer dental benefits for the Banff Centre

  • December 2015 - 2016 rates of payment increase for dental claims
  • June 2015 - Important information regarding the Dental Assistance for Seniors Program (Group 101)
  • January 2015 - New administration system coming soon

  • December 2014 - 2015 rates of payment increase for dental claims
  • May 2014 - Electronic claim submissions

Provider account

The dental provider site gives you access to claim payment reports, predetermination and orthodontic treatment plan evaluation reports, patient statement reports, claiming and resource updates.

To gain access to the dental provider site, you’ll first need to sign up for direct deposit. You will then receive an email that includes a link to the provider site registration page.

Register Sign in

Contact us

For assistance with dental claims, predetermination of benefits, payment and any other dental provider inquiries

Telephone:

Edmonton 780-498-8977

Calgary 403-294-4042

Toll-free 1-800-567-8104

Office hours are Monday to Friday 8 a.m. to 4:30 p.m. Mountain Time.

Register for online claim submission or to make changes to your account.

Register