Our offices are closed on Monday, July 1. We’ll resume regular hours on Tuesday, July 2. Our member site and app are available 24/7.


Travelling over the long weekend? On July 1st, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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This page is for informational purposes only.

Client Directed Home Care program

Client Directed Home Care supports people of all ages with their personal and home care needs.

How to access home care

To receive home care services:

  • you must be an Alberta resident with a valid health care card
  • your needs can be safely met in your home
  • you meet the requirements determined by an Alberta Health Services case manager

To request an assessment, call 811. For more information about home care services, visit the Alberta Health Services website.

Providers can register for online claims submission

Are you a home care service provider? You can provide direct billing to clients by registering for online claims submission with Alberta Blue Cross®. Visit our home care providers page and choose Register. You will need access to our secure website to get started.

Search the Client Directed Home Care service zone map

Last updated: June 21, 2024 at 10:48 a.m. MT

Type a postal code, town or city name in the search bar to find providers in your area.

Contact the provider to make sure they can service your address. Highlighted zones are general service areas.

Filter results

Narrow your search using the following filters.

Minimum consecutive hours per visit
Estimated hourly rate

You can select multiple languages.

The list of home care providers is updated regularly and may change without notice. However, this information does not reflect real-time changes or affect how your claims will be paid. For the best experience, use one of our supported browsers to find a provider.

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