IMPORTANT: Postal service strike will impact mail delivery. Access your benefits online. Visit our guide for help.


Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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Before you leave

If you purchased a single-trip plan, multi-trip annual plan or you have a personal plan, check your travel agreement. If you have travel benefits through your employer, check your benefit booklet.

To confirm if you have travel coverage, sign into the member site. Go to Benefits and choose Out of Country to see what coverage you currently have.

Note: Emergency Medical Care does not include Trip Cancellation or Interruption coverage, but you can purchase it separately online. Learn more about our travel coverage options.

You do not need to notify Alberta Blue Cross® of your travel dates; however, it is your responsibility to make sure you travel within the eligible trip dates of your policy.

It is important to read your agreement, so you know exactly what you’re covered for and how to file a claim. It also gives you the opportunity to chat with us before you leave to clarify any questions you might have.

Contact our travel specialists before your departure date. Call us at 780-498-8550 or toll free at 1-800-394-1965 during our business hours (Mon-Fri, 8:30 a.m. to 5 p.m. MT).

Call our travel specialists directly at 780-498-8550 or toll free at 1-800-394-1965 during our business hours (Mon-Fri, 8:30 a.m. to 5 p.m. MT).

If a situation occurs that could affect your safety and well-being while travelling, the Government of Canada will issue a travel advisory or warning. Before you leave on your trip, it is important to check for these warnings and advisories because they could affect your coverage. Keep up to date on any current advisories.