Get the most from your benefits.

Learn about the advantages of being an Alberta Blue Cross member.

Find out about your plan so you can begin to get the most from your benefits.

Detailed explanations

The member web site contains important details about your plan, like what the maximums are, what percentage is payable, when you can next go for a dental check-up, what drugs are covered and how your vision coverage is.

Benefits at-a-glance

Benefits at-a-glance is a one-page overview of your benefit plan. It provides you with a quick and easy way to find important information such as your levels of coverage, and more.

Benefit booklet

Your benefit booklet provides a detailed explanation and comprehensive overview of your benefit plan, so that you can learn exactly what your coverage includes.

Over 90 per cent of our claims are direct billed at the point of service, saving you time and money.

Visit the Submit a claim area of our web site or mobile app and begin by selecting the benefit category that matches your claim. Follow the steps to submit your claims and receive reimbursement faster than ever. Depending on your benefit plan, you will be able to submit the following types of claims: drugs, health, vision, dental and spending account.

Some expenses cannot be claimed online so you may have to use a paper claim form. Sign in to our member web site, complete a pre-populated claim form, print it off and mail it to us with your receipts. Once it’s processed, you’ll be able to view your statement online, and if you’ve signed up for direct deposit, you’ll receive your reimbursement within a few days.

Over 90 per cent of all claims submitted to Alberta Blue Cross, including claims from pharmacies, dental offices, ambulances, vision care providers, chiropractors and physiotherapists, are sent directly to Alberta Blue Cross and adjudicated electronically in just seconds at the time of service.

Use the direct-bill provider look-up to find the address and phone number of a provider near you. The list also gives you directions and Google Street View so you’ll know exactly where you’re going. The following types of providers are included in the list.

  • Chiropractors
  • Physiotherapists
  • Massage therapists
  • Optical providers

Almost all pharmacies and dental offices offer direct billing, so they aren’t included in the look-up.

Over 90 per cent of our claims are direct billed at the point of service, saving you time and money.

Depending on your plan, you can sign in to the member web site and to do the following:

  • submit a claim
  • check to see if a claim has been received and processed
  • find out important information about your benefits, including:
    • plan rules,
    • next eligibility for product or service (such as dental check up or glasses)
    • what has been used to date
  • review spending account credit balances, allowable expenses and plan rules
  • update your contact information and sign up for direct deposit
  • download pre-populated claim forms
  • print your ID card and benefit booklet

The site is desktop and mobile-friendly so you can access it seven days a week . . . wherever it’s convenient for you.

It’s now easier than ever to get the claim and benefit information you need.

Depending on your plan, you can use the app to access the following information, all from your mobile device!

  • submit a claim
  • check to see if a claim has been received and processed
  • find out important information about your benefits, including
    • plan rules,
    • next eligibility for product or service (such as dental check up or glasses)
    • what has been used to date
  • review spending account credit balances, allowable expenses and plan rules
  • arrange for off-line access to your ID card, and
  • view emergency contact information and claiming tips for use when traveling out of province.

It's not always convenient to make a trip to the bank to deposit a reimbursement cheque. With direct deposit, you can have your reimbursements deposited directly into your bank account. It’s secure; it saves you time, and best of all you don’t have to wait for a cheque in the mail.

It's quick – Your claim will be paid faster and you won’t have to wait for a cheque in the mail.

It's secure – You won’t have to worry about lost or stolen cheques.

It's reliable – Your money will be deposited on time and into the correct account.

It's simple – Signing up for direct deposit is easy! Simply sign in to our member web site, click on "Your profile", and click "Direct Deposit". Enter the details as required – and you're ready to go!

Almost all pharmacies and dental offices offer direct billing, so they aren’t included in the look-up.