Important information about COVID-19

Including information on travel restrictions, virtual care and prescription drugs.

Get the most from your benefits

Learn about the advantages of being an Alberta Blue Cross member.

Learn about the advantages of being an Alberta Blue Cross member.


How to claim

Submit a claim online

Our website for plan members makes submitting claims easy.

Download our Alberta Blue Cross My Benefits app or use our website to submit your claims. When we've assessed your claim, you'll be able to view your statement online anytime.

Visit the Submit a claim area of our web site or mobile app and begin by selecting the benefit category that matches your claim. Follow the steps to submit your claims and receive reimbursement faster than ever. Depending on your benefit plan, you will be able to submit the following types of claims: drugs, health, vision, dental and spending account.

Register or sign in now to get started

Go to our Member site

Submit a claim by mail

We made mailing in claim forms easy

Some expenses cannot be claimed online so you may have to use a paper claim form. Sign in to our member web site, complete a pre-populated claim form, print it off and mail it to us with your receipts. Once it’s processed, you’ll be able to view your statement online, and if you’ve signed up for direct deposit, you’ll receive your reimbursement within a few days.

Find a provider

Avoid paying out out-of-pocket by finding a provider who direct-bills

Over 90 per cent of all claims submitted to Alberta Blue Cross, including claims from pharmacies, dental offices, ambulances, vision care providers, chiropractors and physiotherapists, are sent directly to Alberta Blue Cross and adjudicated electronically in just seconds at the time of service.

Almost all Alberta pharmacies and dental offices offer direct billing so they're not included in the listing

Use the direct-bill provider look-up to find the address and phone number of a provider near you. The list also gives you directions and Google Street View so you’ll know exactly where you’re going. The following types of providers are included in the list.