Web site policy

Terms and conditions

Alberta Blue Cross is pleased to provide you with access to this web site. This service is provided for personal information purposes only. By accessing and using the site, you agree to be bound by the terms and conditions below without limitation or qualification.


As the provider of the information (subject to the stated qualifications and limitations), Alberta Blue Cross will not be liable in any manner whatsoever for any direct, indirect, economic or consequential damages, claims or costs arising from the use of this web site, any of its content, or any web browser. All users access and use the information at their sole risk.

No liability

Similarly, Alberta Blue Cross cannot assume any responsibility for any harm, damage, claims or cost you may experience or incur by sending personal or confidential information to Alberta Blue Cross over the Internet by e-mail, or if we send such information at your request.

Copyright and use of content

All information on this site is protected by copyright laws and cannot be sold, published, distributed or used for commercial purposes, except by Alberta Blue Cross.

Information accuracy and security

Alberta Blue Cross makes every effort to ensure that current and accurate information is accessible through this site. However, information may be changed at any time without updating this web site to reflect such changes. Internet software or transmission problems may produce inaccurate or incomplete copies of information downloaded and displayed on your computer. Before acting on any information or data you view on this web site, please contact Alberta Blue Cross for confirmation.

If any of the information appears to be missing or incorrect, or if you have questions about what you are viewing, please contact Alberta Blue Cross at 780-498-8000 (Edmonton and area) and 1-800-661-6995 (toll-free in other areas of the province). If information presented through this site differs from the official Alberta Blue Cross publications or records, the latter will prevail.


Please see our Privacy policy for further information on our corporate privacy practices. When you visit the Alberta Blue Cross corporate web site, here is what you can expect.

  • We will not sell, rent or share any personally-identifiable information you provide to us during your visit to this web site.
  • We do not collect any information that can reveal your personal identity unless you voluntarily provide it when you e-mail us requesting information.

Any personally-identifiable information you give us will be used only to provide the product, service or information you have requested. Your personally-identifiable information, including your e-mail address, will not be sold, rented, licensed, or otherwise shared with third parties, including other member companies of the Canadian Association of Blue Cross Plans, unless you specifically consent to let us do so.

Links to other web sites

This site may, from time to time, contain links to other Internet web sites for the convenience of users in locating information and services that may be of interest. Visitors to the site acknowledge that these third-party sites are maintained by persons or organizations over which Alberta Blue Cross exercises no control and Alberta Blue Cross expressly disclaims any responsibility for the content, accuracy of information and/or the quality of products or services provided by or advertised on these third-party sites. Alberta Blue Cross does not control, endorse or promote any other web site unless expressly stated. Your use of this web site signifies that you have read and understood the terms set out above, and that you agree to be bound by them.

Where to next?

Learn about Alberta Blue Cross.

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