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Overview

Working closely with providers

Alberta Blue Cross maintains a close working relationship with pharmacy, dental, optical and other health service providers who deliver products and services to our customers across the province.

Code of conduct

All providers involved in the delivery of products and services to members and their dependents with coverage under benefit plans administered by Alberta Blue Cross are required to adhere to the code of conduct relevant to their profession. In addition, the provider is expected to comply with the Alberta Blue Cross Provider Code of Conduct.


Acupuncture providers

Contact information, sign in for claim submission and a list of acupuncture providers who offer direct billing.

Audiology providers

Contact information, sign in for claim submission and a list of audiology providers who offer direct billing.

Chiropractic providers

Contact information, sign in for claim submission and a list of chiropractic providers who offer direct billing.

Dental providers

Assistance with providers' dental benefit or claim inquiries is available from 8 a.m. to 4:30 p.m. Monday to Friday. Contact information is also available by clicking on the information link.

Hearing aid providers

Contact information, sign in for claim submission and a list of hearing aid providers who offer direct billing.

Massage therapy providers

Contact information, sign in for claim submission and a list of massage therapy providers who offer direct billing.

Medical supplies and equipment providers

Contact information, forms and claiming information for medical supplies and equipment providers regarding Government of the Northwest Territories clients.

Naturopathy providers

Contact information, sign in for claim submission and a list of naturopathy providers who offer direct billing.

Optical providers

Contact information, sign in for claim submission and a list of optical providers who offer direct billing.

Osteopathy providers

Contact information, sign in for claim submission and a list of osteopathy providers who offer direct billing.

Pharmacy providers

Access to a variety of resources including Benefacts, price files, provider registration/updates and contact information.

Physiotherapy providers

Contact information, sign in for claim submission and a list of physiotherapy providers who offer direct billing.

Podiatry providers

Contact information, sign in for claim submission and a list of podiatry providers who offer direct billing.

Psychology services and social work providers

Contact information, sign in for claim submission and a list of psychology services and social work providers who offer direct billing.

Respiratory providers

Contact information, sign in for claim submission and a list of respiratory providers who offer direct billing.

Speech pathology providers

Contact information, sign in for claim submission and a list of speech pathology providers who offer direct billing.

Claimstream

Claimstream is a Canada-wide network that enables the secure electronic transmission of pharmacy, dental and other health benefit service claims from providers of such services to benefit carriers for real-time adjudication.