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Overview

Working closely with providers

Alberta Blue Cross® maintains a close working relationship with pharmacy, dental, optical and other health service providers who deliver products and services to our customers across the province.

Code of conduct

All providers involved in the delivery of products and services to members and their dependents with coverage under benefit plans administered by Alberta Blue Cross® are required to adhere to the code of conduct relevant to their profession. In addition, the provider is expected to comply with the Alberta Blue Cross® Provider Code of Conduct.


Contact information, sign in for claim submission and a list of acupuncture providers who offer direct billing.

Contact information, sign in for claim submission and a list of ambulance providers who offer direct billing.

Contact information, sign in for claim submission and a list of audiology providers who offer direct billing.

Contact information, sign in for claim submission and a list of chiropractic providers who offer direct billing.

Assistance with providers' dental benefit or claim inquiries is available from 8 a.m. to 4:30 p.m. Monday to Friday. Contact information is also available by clicking on the information link.

Contact information, sign in for claim submission and a list of hearing aid providers who offer direct billing.

Contact information, sign in for claim submission and a list of hospitals who offer direct billing.

Contact information, sign in for claim submission and a list of massage therapy providers who offer direct billing.

Contact information, forms and claiming information for medical supplies and equipment providers regarding Government of the Northwest Territories clients.

Contact information, sign in for claim submission and a list of naturopathy providers who offer direct billing.

Contact information, sign in for claim submission and a list of nurses who offer direct billing.

Contact information, sign in for claim submission and a list of occupational therapists who offer direct billing.

Contact information, sign in for claim submission and a list of optical providers who offer direct billing.

Access to a variety of resources including Benefacts, price files, provider registration/updates and contact information.

Contact information, sign in for claim submission and a list of physiotherapy providers who offer direct billing.

Contact information, sign in for claim submission and a list of podiatry providers who offer direct billing.

Contact information, sign in for claim submission and a list of psychology services and social work providers who offer direct billing.

Contact information, sign in for claim submission and a list of registered dietitians and nutritionists who offer direct billing.

Contact information, sign in for claim submission and a list of respiratory providers who offer direct billing.

Contact information, sign in for claim submission and a list of speech pathology providers who offer direct billing.

Claimstream® is a Canada-wide network that enables the secure electronic transmission of pharmacy, dental and other health benefit service claims from providers of such services to benefit carriers for real-time adjudication.

®Claimstream is a registered trade-mark of Alberta Blue Cross®.

Resources

Online claim submission poster