Our offices are closed on Monday, July 1. We’ll resume regular hours on Tuesday, July 2. Our member site and app are available 24/7.

Travelling over the long weekend? On July 1st, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.


Additional resources

Public resources

Canadian Anti-Fraud Centre

The Canadian Anti-Fraud Centre collects information on fraud and identity theft and provides information on past and current scams affecting Canadians. If you’ve been a victim of fraud, you can file a report with them.

Fraud = Fraud

The Fraud = Fraud program was created to educate Canadians about benefits fraud so they can recognize it, refuse it and report it. Their website covers in-depth information about benefits fraud and its impact.

Canadian Life and Health Insurance Association (CLHIA)

Determine if you have experienced symptoms of anxiety in the last two weeks by answering these seven questions.

Office of the Superintendent of Financial Institutions (OSFI)

OSFI contributes to the safety and soundness of the Canadian financial system. They supervise and regulate federally registered banks and insurers, trust and loan companies, as well as private pension plans subject to federal oversight.

Competition Bureau Canada Fraud Prevention Forum

The Competition Bureau is a federal institution that ensures Canadian businesses and consumers prosper in a competitive marketplace. Their fraud prevention forum helps educate the public on recognizing and reporting fraud.

Better Business Bureau (BBB)

The BBB scam tracker lets you search for businesses in your area that have been reported to commit fraud. You can also report a scam yourself so the BBB can investigate it and warn others.

Canadian Bankers Association (CBA)

The CBA represents more than 60 banks operating in Canada and liaises with the Canadian government on matters relating to banking. Their fraud section provides timely articles on recognizing and preventing fraud.

TransUnion (Canada)

TransUnion Fraud Victim Assistance Department (FVAD) works with consumers, credit grantors, law enforcement officials and other credit reporting companies to help investigate and prevent credit fraud.

Equifax Consumer Services

Equifax providers information on how to prevent fraud and identity theft. You can also place a fraud alert on your Equifax credit report if you’ve been a victim of fraud or identity theft.

Alberta Blue Cross® member resources

Report fraud

If you’ve noticed any suspicious or fraudulent activity, reporting it can help prevent the ripple effects that impact you and other plan members.