Looking to get a COVID-19 immunization or a take home rapid antigen test kit? Find a participating pharmacy near you.


Need travel insurance? Members can contact us for a discount. Already have travel insurance? Get 24/7 access to answers here.

Get a tax receipt

Some medical expenses, such as plan premiums, may be eligible as a tax deduction.

Wave border.

Did you know?

Claims processed before 5 p.m. MT, will send payments to your bank account the next business day, provided there are no delays by your bank.

Here’s how to check what was paid by your plan and find receipts to help you prepare for tax season.

How to check the total amount of claims you’ve submitted

If you’re on an employer-sponsored group plan, have a personal health plan or are on certain government-sponsored plans (Group 1 or 66), you can check the total amount of claims you’ve submitted for the previous year. The unpaid balances for most health and dental expenses can be claimed as a medical deduction on your income taxes, providing you meet the overall threshold required. You can confirm exactly what is eligible by checking the medical deduction section of the Canada Revenue website.

1

Sign in

Sign in to the member site at members.ab.bluecross.ca. Not registered yet? Set up your member account today.

2

Select
claims

Select ‘Claims’ from the menu, then click ‘Claim total report’.

Alberta Blue Cross member site home page.
3

Enter
report
details

Enter the dates from which you wish to view your claim totals report—you can view the current year, as well as the two previous years. Next, enter the individual you want to view the report for and click ‘Generate report’.

Alberta Blue Cross member site home page.

If you require a claim total report from an earlier date, contact us at 1-800-661-6695.

How to get a receipt for premiums paid

If you have a personal health plan or Non-Group (Group 1) plan, you can get a tax receipt for premiums paid. Premiums paid for health and dental benefits may be claimed as a deduction for income tax purposes if you meet the overall threshold for medical expenses to be claimed.

1

Sign in

Sign in to the member site at members.ab.bluecross.ca. Not registered yet? Set up your member account today.

2

Select
account
settings

Select ‘Account Settings’ from the menu.

Alberta Blue Cross member site home page.
3

Select
section

Under the section ‘Payments & receipts’, click ‘Receipt of payment’.

Alberta Blue Cross member site home page.
4

Select
dates

Select the range of dates for the report you want to generate and click ‘Generate receipt’ or ‘Search payments’.

Alberta Blue Cross member site home page.

Note: If your individual plan premiums are being paid by a third party, such as an employer, you will not be able to access this feature.

If you’re on an employer plan, the portion you paid for health and dental premiums may be eligible as a deduction for income tax purposes if you meet the overall threshold for medical expenses to be claimed. As your premiums are taken from your payroll deductions, you can use your last paystub of the year as proof of your deductions.

To submit or review claims on the go, download our app for iPhone and Android devices.

Google play icon. Apple store icon.

Related topics

Laptop icon with blue cross sign on the screen.

Curious about your claim?

Depending on the type of claim you submitted, it may be automatically approved or pending further review.

Learn how to check the status of your claim here.

Mobile phone icon with blue cross sign on the screen.

Thinking about direct billing?

Some claims for products and services can be electronically submitted to Alberta Blue Cross® if the provider is set up for direct billing.

Locate a direct-bill provider today.

Need help?

Benefits can be confusing, we get it—let us help.

Was this information helpful?

Thank you for your feedback

Apple with heart cut out of it being held by a little girl.

Heart healthy recipes to treat yourself to

We could all use some extra love this February, especially self-love. Not only are we experiencing one of the colder months of the year, but we’re doing so...

Read more on the blog
A person from the calf down wearing ski boots cross country skiing in powedery snow.

Fresh air – a recipe for living our best life

We all know the last ten or so months have changed our routines and way of living. We’ve said goodbye to old habits...

Read more on the blog
A woman in yoga pants working out in her bohemian style home.

Finding Balance®

With hundreds of programs and apps out there that support your physical and mental well-being, it’s hard to know which...

Read more on the blog