Information for Alberta Blue Cross® plan members evacuated from their homes due to wildfires in Alberta. Learn more.


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Are you quarantined and unable to work?

Updated: March 11, 2020

Check with your employer to see what their policies are for your return to work. Remember, sick and vacation policies differ between employers. If your Alberta Blue Cross® plan has disability coverage, we have instituted special practices to handle disability claims related to COVID-19.

How do I submit a disability claim related to the COVID-19?

In recognition of the increasing pressure on our medical clinics and hospitals due to COVID-19, an Attending Physician Statement (APS) will not be required as part of a claim submission for Short Term Disability absences related to the COVID-19. This is a time-limited exception as we move through the flu season.

In absence of an APS, we still require confirmation of your condition, including symptoms and any medical treatment. Accordingly, we require you to complete the Plan Member Confirmation of Illness form, created with other insurers through the Canadian Life and Health Insurance Association. This form can be found here.

We have also waived the elimination period for COVID-19 claims, so you will not have to wait to receive your Short Term Disability coverage.