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The information on this page, and in the printable guide, is designed to assist you in understanding your Alberta Blue Cross® spending account(s) statement. These instructions do not change the provisions of your group benefits contract. Please refer to your contract for a detailed description of benefits and an explanation of terms.

Payment information

  • Please remember Alberta Blue Cross® requires payment on a pre-paid basis.
  • Payment of the total amount due must be made by the due date indicated on the last page of the statement.
  • The perforated portion of Section 1 of your monthly Statement of Account must be completed and forwarded to Alberta Blue Cross® along with your payment. Please make the cheque or money order payable to Alberta Blue Cross®.
  • Any adjustments (additions, terminations, and/or changes) will be processed when Alberta Blue Cross® receives the completed change form from you. These adjustments will appear on the next Statement of Account.

For more information or assistance with your payment, contact the nearest Alberta Blue Cross® office.

You can also refer to the Alberta Blue Cross® Group Administration Guides for Health and dental and Health, dental, life and disability, also available from any Alberta Blue Cross® office.

Part 1: Overview

Part 1 contains the account details for your spending account. It displays any outstanding balances, provides details pertaining to new charges, lists any spending account forfeitures (if applicable) and shows the total amount due for the current coverage period. The information in part 1 is created from the enrollment data we have as of the statement date.

More information about reading Part 1 of your Statement of Account.

Part 2: Billing/benefit summary

Part 2 summarizes and breaks down your new charges for the current coverage period. The billing summary portion lists the current charges for each type of spending account, including each account’s member rate (the total of all rates for members enrolled in the spending account), any administration fees and GST. This portion also displays a summary of adjustments done to your spending accounts.

The benefit summary portion breaks down each spending account’s charges. It displays the total member rate for each account, adds any administration fees and GST, and lists the current rate (which is the total charge due for the spending account). This portion also displays the number of members enrolled in each spending account. Please note that not all plans include two spending accounts.

More information about reading Part 2 of your Statement of Account.

Part 3: Adjustments

Part 3 provides you with a listing of adjustments to your spending account, including the names of members whose coverage is being adjusted, the amount and date of the adjustment and the type of adjustment being made. Adjustments to your account reflect in the total current charges. There are many reasons your rate could be adjusted, including adding new members, benefit changes, member deletions, and rate changes. In the example below, a new member was added. New members are added to your adjustment total only if they are retroactive to the coverage period.

Please note that if your group plan includes more than one spending account, additional adjustment pages will be included for each account.

More information about reading Part 3 of your Statement of Account.

Part 4: Current members

Part 4 displays details pertaining to the charges for each member in your spending account. It lists the current rate for each member, and breaks it down by member credit (the credit amount added to the spending account for the specific member for the coverage), administration fees and GST, so you have an understanding of how the current rate was calculated.

Please note that if your group plan includes more than one spending account, additional current member pages will be included for each account.

More information about reading Part 4 of your Statement of Account.