Frequently asked questions

Responses to the most common questions plan administrators ask about their Alberta Blue Cross plans.

Making your payment

Your Alberta Blue Cross benefit plan is a prepaid program. Your payment is due the first day of the month in which your group is being billed. If your payment has not been received by the payment due date, any claims incurred/submitted will not be processed.

Additions, terminations and/or changes will be processed when Alberta Blue Cross receives the appropriate form, and adjustments will appear on a future Statement of Account.

If paying by cheque, you must forward the perforated portion of page one of your monthly Statement of Account along with your payment.

If you wish, you can sign up to have your monthly rates withdrawn from your bank account as a pre-authorized debit.

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