Updates to the COVID-19 vaccine program: Learn about what's changing.


We’ll be performing scheduled maintenance from Friday, November 21 at 9:30 p.m. to Saturday, November 22 at 9:00 a.m. MT. During this time, you will not be able to submit direct bill claims. If you need to submit claims, please do so before or after this period.

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Ambulance providers

Provider accounts

Resources

Benefacts

Planned maintenance - November 2025

Temporary outage of the health provider website and direct-bill claim submissions

Contact Information

Alberta Blue Cross®, Health Services, Provider Relations

10009-108 Street Edmonton, AB T5J 3C5

Contact information Phone/email
Edmonton 780-498-8083
Toll free 1-800-588-1195
Fax 780-498-3544
Email healthinq@ab.bluecross.ca

Direct billing for ambulance claims

Alberta Blue Cross® provides the convenience of direct billing for eligible ambulance claims for employer group and individual health plan members.

Register for online claim submission or to make changes to your account.

Register