Online claim submission - Physiotherapists
Register or make changes to your account
If you are a provider and you have not registered for web site access, please complete the two steps described below.
Step 1 - Apply for site access
Fill out the online form to request access to the secure web site. Once your site access is approved, we will e-mail you the login ID you provided us with, as well as a temporary password.
Step 2 - Apply for direct deposit of funds
Fill out and print the direct deposit form, check it carefully, then sign and date it. Mail or fax your completed form to
Alberta Blue Cross
Health Services Provider Relations
Edmonton, AB T5J 3C5
(Edmonton and area)
Adding a new practitioner to your existing account
Please complete the Add a Practitioner online form if you’d like to add a new practitioner to your existing account for online direct billing.
Make changes to your existing account
Please complete the Request for Changes form under the following circumstances:
- You have changes to report (for example, you’ve had an address, phone number, e-mail change). Please indicate what change has been made under “details of change requested” at the top of the form.
- You wish to switch to single sign on. Please note: single sign on only applies to offices with multiple provider practices. It allows providers to use a single login ID password to submit claims for products belonging to multiple provider types.