Dental providers

Resources

Hours of operation

Assistance with dental benefit or claim inquiries

Monday to Friday

8 a.m. to 4:30 p.m.

Group and individual plans

Claims, predetermination of benefits and payments

Edmonton

780-498-8977


Calgary

403-294-4042


Toll free

1-800-567-8104

National Accounts

Members with National Identification Cards inquiries

Monday to Friday

8:30 a.m. to 4:30 p.m.


Edmonton

780-498-8886


Toll free

1-888-498-9399


Benefacts

2017

2016

2015

  • December 2015 - 2016 rates of payment increase for dental claims
  • June 2015 - Important information regarding the Dental Assistance for Seniors Program (Group 101)
  • January 2015 - New administration system coming soon

2014

2013

  • December 2013 - Bases of payment for dental claims increase for 2014
  • July 2013 - Apnea appliance claiming; Services claimed by sextant; and new Dental Call Centre
  • February 2013 - Changes to the 2013 Uniform System of Coding and List of Services (USCLS)

2012

  • December 2012 - Alberta Blue Cross to administer dental benefits for the Alberta Retired Teachers Association (ARTA)
  • December 2012 - Bases of payment for dental claims increase for 2013
  • March 2012 - Alberta Blue Cross to administer dental benefits for
    Strathcona County
  • January 2012 - Payment schedule for denturists updated

2011

2010

  • November 2010 - Alberta Blue Cross Usual and Customary dental fees increase January 1, 2011
  • November 2010 - Alberta Blue Cross Dental Schedule rates increase
    January 1, 2011
  • September 2010 - Important information about the Dental Assistance for
    Seniors program
  • June 2010 - Dental Assistance for Seniors program benefits update
  • May 2010 - Alberta Blue Cross to administer dental benefits for
    Alberta Health Services
  • January 2010 - Alberta Blue Cross Usual and Customary dental fees increase effective January 1, 2010

Important information for dental providers – October 2017
Important information regarding changes to the frequency of cheque and direct deposit payments for dental providers who have not registered for our dental provider web site.

Important information for dental providers — December 2012
Effective Tuesday, Jan. 1, 2013, benefits for the Alberta Retired Teachers’ Association (ARTA) will be administered by the Alberta School Employee Benefit Plan (ASEBP).

Important information for dental providers — November 2012
Important information regarding eligibility, claiming process and forms for dental-related medical travel claims for GNWT clients.

GNWT Dental-related medical travel prior approval form

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