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The wait is over!

Our member site and app have undertaken a massive makeover to serve you better. To access the app, please uninstall and reinstall any versions older than 5.0.1 on Apple and 5.0.1 on Android.

Providers

Dental providers

Provider accounts

Resources

Hours of operation

Assistance with dental benefit or claim inquiries

Weekday Hours
Monday to Friday 8 a.m. to 4:30 p.m.

Group and individual plans

Claims, predetermination of benefits and payments

Contact information Phone number
Edmonton 780-498-8977
Calgary 403-294-4042
Toll free 1-800-567-8104

National Accounts

Members with National Identification Cards inquiries

Weekday Hours
Monday to Friday 8:30 a.m. to 4:30 p.m.
Contact information Phone number
Edmonton 780-498-8886
Toll free 1-888-498-9399

Benefacts

April 2018 - Predeterminations

  • December 2017 - 2018 fee guides available on our web site
  • December 2017 - Alberta Blue Cross to administer dental benefits for SunHills Mining
  • March 2017 - Benefacts are going green

  • December 2016 - 2017 fee guides available on our web site December 23
  • November 2016 - Alberta Blue Cross launches new paperless provider web site on November 14
  • August 2016 - New dental provider portal launching later this year
  • June 2016 - Reducing our environmental footprint
  • April 2016 - Submitting claims to Alberta Blue Cross through CDAnet
  • March 2016 - Faster turnaround on resubmissions
  • March 2016 - Alberta Blue Cross to administer dental benefits for the Banff Centre

  • December 2015 - 2016 rates of payment increase for dental claims
  • June 2015 - Important information regarding the Dental Assistance for Seniors Program (Group 101)
  • January 2015 - New administration system coming soon

  • December 2014 - 2015 rates of payment increase for dental claims
  • May 2014 - Electronic claim submissions

  • December 2013 - Bases of payment for dental claims increase for 2014
  • July 2013 - Apnea appliance claiming; Services claimed by sextant; and new Dental Call Centre
  • February 2013 - Changes to the 2013 Uniform System of Coding and List of Services (USCLS)

  • December 2012- Alberta Blue Cross to administer dental benefits for the Alberta Retired Teachers Association (ARTA)
  • December 2012 - Bases of payment for dental claims increase for 2013
  • March 2012 - Alberta Blue Cross to administer dental benefits for Strathcona County
  • January 2012 - Payment schedule for denturists updated

  • November 2011 - Bases of payment for dental claims will increase January 1, 2012
  • September 2011 - Changes to ID cards for some Alberta Health Services employees
  • June 2011 - Dental Assistance for Seniors program update
  • May 2011 - Changes to ID cards for some Alberta Health Services employees
  • March 2011 - Radiographs are not always required

  • November 2010 - Alberta Blue Cross Usual and Customary dental fees increase January 1, 2011
  • November 2010 - Alberta Blue Cross Dental Schedule rates increase January 1, 2011
  • September 2010 - Important information about the Dental Assistance for Seniors program
  • June 2010 - Dental Assistance for Seniors program benefits update
  • May 2010 - Alberta Blue Cross to administer dental benefits for Alberta Health Services
  • January 2010 - Alberta Blue Cross Usual and Customary dental fees increase effective January 1, 2010

  • Important information for dental providers - October 2017
  • Important information regarding changes to the frequency of cheque and direct deposit payments for dental providers who have not registered for our dental provider web site.
  • Important information for dental providers - December 2012
  • Effective Tuesday, Jan. 1, 2013, benefits for the Alberta Retired Teachers’ Association (ARTA) will be administered by the Alberta School Employee Benefit Plan (ASEBP).

GNWT Dental-related medical travel prior approval form