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When to submit a claim

Claims must be received by Alberta Blue Cross® within 12 months of the date of service.

How to submit a claim

Step 1: Download and complete the travel claim form you would like to submit.

Step 2: Submit receipts, statements, any other relevant documents and the completed form according to the instructions on the form.

The covered person's Canadian physician will be contacted by Alberta Blue Cross® to verify eligibility.

Payment and reimbursement

If a hospital or medical provider does not accept confirmation of payment from the travel assistance service or Alberta Blue Cross®, you will need to pay for any expenses incurred. However, you can be reimbursed for eligible expenses. You will need to provide itemized receipts or other reasonable evidence for all services and expenses.