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For customers who have a personal plan or purchased a single or multi-trip plan

For medical emergencies

You will be covered for emergency medical expenses if you have not had any symptoms or a diagnosis in the 90 days before your departure date. If you test positive during your trip, you will be covered for:

  • quarantine expenses due to a medical emergency
  • the cost of taking a COVID-19 test when prescribed by a physician following a medical emergency or sudden illness
For when you or travel partner test positive for COVID-19 and need to stay at your destination

Some costs related to COVID-19 may be covered. If you purchased Trip Cancellation or Interruption coverage before November 1, 2022 or Optional Protection: Pandemic coverage, your insurance contract will be extended free of charge for:

  • the period you are unable to board, and
  • the following 24-hour period when your return home is postponed due to a positive COVID-19 test or contact tracing

While staying at your destination to receive care for COVID-19, you will receive an allowance for accommodation in a commercial establishment, meals, taxi transportation and childcare for dependent children travelling with you.

The cost of taking a COVID-19 test while travelling is covered when prescribed by a physician following a medical emergency or sudden illness.

The coverage is for up to $5 million (CAD) per person per trip. Learn more about Emergency Medical Care.

No, you will not be able to submit a claim for this amount if your service provider (travel agency or airline) offers a travel credit.

No. You cannot insure a travel credit or voucher as they have no monetary value.

You are eligible to purchase travel coverage if you haven’t been diagnosed with COVID-19 and you aren’t showing symptoms of COVID-19 within the 90 days prior to your departure date.

COVID-19 vaccinations can be claimed under your Health Spending Account as long as they are submitted with all of the required information, such as the pharmacy receipt, Drug Identification Number (DIN), patient’s name and any other relevant information.

If you are sick or injured due to COVID-19 while travelling within Canada, most costs will be coordinated through your provincial health plan, but not all. For example, if you are hospitalized within Canada:

  • hospital and physician expenses are covered by provincial health plans
  • air ambulance expenses are not covered by provincial health plans
  • transfer to another hospital to your home province to the nearest facility may be considered when medically necessary

You could be subject to another provincial government restriction. For example:

  • you may be refused entry
  • you may need to self-isolate as you enter the province and when you return to your home province

Emergency travel benefits do not cover quarantine expenses, unless medically required. We encourage you to check the government recommendations and restrictions for the province you are travelling to closer to your travel date.

Yes, the Government of Canada lifted its notice advising Canadians to avoid all cruise travel. Emergency medical coverage will cover you if you get sick or injured due to COVID-19.

For customers who have benefits through their employer

Yes, COVID-19 tests are considered eligible medical expenses by the Canadian Revenue Agency. This means you can claim the cost of a COVID-19 test as a medical expense under a Health Spending Account when you have a prescription from a medical doctor, pharmacist, nurse or dentist. Tests are also eligible under a Wellness Spending Account with no prescription required. This applies to tests done within Canada and outside of Canada prior to boarding an incoming flight.

Alberta Blue Cross® travel benefits will cover the cost of COVID-19 tests when prescribed by a physician following a medical emergency or sudden illness.

If you or your travel partner test positive for COVID-19 during your trip and you need to stay at your destination, your insurance contract will be extended free of charge for:

  • the period you are unable to board, and
  • the following 24-hour period when your return home is postponed due to a positive COVID-19 test or contact tracing

There will not be coverage for vaccines, COVID-19 tests or costs associated with having to quarantine.

COVID-19 vaccinations can be claimed under your Health Spending Account as long as they are submitted with all of the required information, such as the pharmacy receipt, Drug Identification Number (DIN), patient’s name and any other relevant information.

If you are sick or injured due to COVID-19 while travelling within Canada, most costs will be coordinated through your provincial health plan, but not all. For example, if you are hospitalized within Canada:

  • hospital and physician expenses are covered by provincial health plans
  • air ambulance expenses are not covered by provincial health plans
  • transfer to another hospital to your home province to the nearest facility may be considered when medically necessary

You could be subject to another provincial government restriction. For example:

  • you may be refused entry
  • you may need to self-isolate as you enter the province and when you return to your home province

Emergency travel benefits do not cover quarantine expenses, unless medically required. We encourage you to check the government recommendations and restrictions for the province you are travelling to closer to your travel date.

Yes, the Government of Canada lifted its notice advising Canadians to avoid all cruise travel. Emergency medical coverage will cover you if you get sick or injured due to COVID-19.