Secure services for plan members

  1. View a summary of your completed benefit claims
  2. Find out the status of the claims you've sent in recently
  3. Allocate your employee Flex Credits (where plan design permits)
  4. Check your benefits booklet online (Note: In some cases, due to plan design, benefit booklets may not be available online.)
  5. Print the claim forms you need
  6. And more

If your employer has arranged for its members to have access to this service, and you are an active member of your group, you will be able to register and sign in today for online access to your claims and benefits information.

Got a claim?

Submit it online
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Submit your claim online

Can everyone submit online?

Can everyone submit claims online?

At this time, only individual plan (Blue Choice, Health Plus and Seniors Plus) members, and most group plan members can submit claims online. Plans sponsored by the Government of Alberta, or sponsored by an employer which requires its employees to submit paper claim forms will not be able to submit claims online. If you need more information, please call our Customer Services department during their regular business hours.



If you have never used the secure web site for plan members, register to access secure services. You will then be asked to agree to the web site terms of use. The next screen will ask you to enter your group number, Alberta Blue Cross ID number and date of birth. After you've successfully submitted all the information requested you will be asked to enter the password you would like to use and a reminder question and answer that will be used to verify your identity in the future if you should forget your password. After this short registration procedure, you will have immediate access to your claims and benefits information.

Sign in

If you have previously entered the secure plan member web site, use the "Sign in" button to the right. After successfully entering your group number, Alberta Blue Cross identification number and password you will have online access to your claims and benefit information.

Call us today

For assistance, please contact a Customer Services representative

Contact information



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Where to next?

Find out how to submit a claim.

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