Our offices are closed on Monday, February 17. We’ll resume regular hours on Tuesday, February 18. Our member site and app are available 24/7.


Travelling over the long weekend? On February 17, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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Completed forms should be sent to Alberta Blue Cross®, 10009-108 Street NW, Edmonton, Alberta T5J 3C5. Original receipts and other supporting documentation must be attached for your claim to be processed. View details on the claiming process.

View office addresses and phone numbers. Contact Alberta Blue Cross® Customer Services at 780-498-8000 or toll free in other areas at 1-800-661-6995. Our hours are Monday to Friday from 6 a.m. to 5 p.m. Mountain Time.

Most plans indicate a specific period of time in which allowable expenses must be submitted. Please refer to your benefits booklet to determine how long you have to submit your expenses.

For plan details, refer to your benefits booklet or talk to a Customer Services representative at 780-498-8000 (Edmonton) or toll free 1-800-661-6995 (all other areas). Regular office hours are Monday to Friday 6 a.m. to 5 p.m. Mountain Time.

Please contact the human resources office that serves your department

Call our Customer Services department at 780-498-8000 (Edmonton), or toll free in the rest of the province at 1-800-661-6995. Office hours are Monday to Friday, 6 a.m. to 5 p.m. Mountain Time. Your dentist's office can get this information by calling our office. Please ask your dentist to submit a Dental Treatment Plan if your dental work will be over $800.