Provider accounts
Resources
- Claim Form
- How to use our website (video)
- Securely submit electronic diagnostic records using CDA SECURE SEND
- Dental provider web site user guide
- Alberta Blue Cross Dental Schedule®
- Looking for the ADA Dental Fee Guide?
- Fraud prevention awareness
- Alberta School Employees Benefit Plan (ASEBP)
- Direct deposit application form
Hours of operation
Assistance with dental benefit or claim inquiries
| Weekday | Hours |
|---|---|
| Monday to Friday | 8 a.m. to 4:30 p.m. |
Group and individual plans
Claims, predetermination of benefits and payments
| Contact information | Phone number |
|---|---|
| Edmonton | 780-498-8977 |
| Calgary | 403-294-4042 |
| Toll free | 1-800-567-8104 |
Benefacts
- August 2021 - Find a dentist tool addition to our member site and app
- June 2021 - Submitting dental-related medical travel claims to Alberta Blue Cross®
- May 2021 - Important notice for all dental hygienists
- May 2021 - Information regarding online services, claiming and contacting Alberta Blue Cross®
- December 2020 - Important information regarding the Alberta Retired Teachers’ Association (ARTA), group 19930
- December 2020 - Alberta Blue Cross® will no longer be returning original diagnostic and radiograph images, starting February 1, 2021
- September 2020 - Alberta Blue Cross® to administer dental benefits for 93868 Manitoba Hutterian Brethren Colonies
- September 2020 - Alberta Blue Cross® to administer dental benefits for 93867 Saskatchewan Hutterian Brethren Colonies
- February 2020 - Why get paid monthly when you can get paid daily — Alberta Blue Cross® has some great options for your office even if you don’t submit claims electronically
- February 2020 - Stop waiting for predeterminations in the mail — sign up for direct deposit today
- January 2020 - Dental provider application for direct deposit of funds
- August 2019 - Alberta Blue Cross® administers dental benefits for FI Oilfield Services Canada
- August 2019 - Alberta Blue Cross® accepts diagnostic records including images and reports using CDA SECURE SEND
- January 2019 - Alberta Blue Cross® will be administering dental benefits for Imperial Building Products
- January 2019 - Alberta Blue Cross® will be administering dental benefits for Western Sales
April 2018 - Predeterminations
- December 2017 - 2018 fee guides available on our web site
- December 2017 - Alberta Blue Cross® to administer dental benefits for SunHills Mining
- March 2017 - Benefacts are going green
- December 2016 - 2017 fee guides available on our web site December 23
- November 2016 - Alberta Blue Cross® launches new paperless provider web site on November 14
- August 2016 - New dental provider portal launching later this year
- June 2016 - Reducing our environmental footprint
- April 2016 - Submitting claims to Alberta Blue Cross® through CDAnet
- March 2016 - Faster turnaround on resubmissions
- March 2016 - Alberta Blue Cross® to administer dental benefits for the Banff Centre
- December 2015 - 2016 rates of payment increase for dental claims
- June 2015 - Important information regarding the Dental Assistance for Seniors Program (Group 101)
- January 2015 - New administration system coming soon
- December 2014 - 2015 rates of payment increase for dental claims
- May 2014 - Electronic claim submissions
- December 2013 - Bases of payment for dental claims increase for 2014
- July 2013 - Apnea appliance claiming; Services claimed by sextant; and new Dental Call Centre
- February 2013 - Changes to the 2013 Uniform System of Coding and List of Services (USCLS)
- December 2012- Alberta Blue Cross® to administer dental benefits for the Alberta Retired Teachers Association (ARTA)
- December 2012 - Bases of payment for dental claims increase for 2013
- March 2012 - Alberta Blue Cross® to administer dental benefits for Strathcona County
- January 2012 - Payment schedule for denturists updated
- November 2011 - Bases of payment for dental claims will increase January 1, 2012
- September 2011 - Changes to ID cards for some Alberta Health Services employees
- June 2011 - Dental Assistance for Seniors program update
- May 2011 - Changes to ID cards for some Alberta Health Services employees
- March 2011 - Radiographs are not always required
- November 2010 - Alberta Blue Cross® Usual and Customary dental fees increase January 1, 2011
- November 2010 - Alberta Blue Cross Dental Schedule® rates increase January 1, 2011
- September 2010 - Important information about the Dental Assistance for Seniors program
- June 2010 - Dental Assistance for Seniors program benefits update
- May 2010 - Alberta Blue Cross® to administer dental benefits for Alberta Health Services
- January 2010 - Alberta Blue Cross® Usual and Customary dental fees increase effective January 1, 2010
- Important information for dental providers - October 2017
- Important information regarding changes to the frequency of cheque and direct deposit payments for dental providers who have not registered for our dental provider web site.
- Important information for dental providers - November 2012
- Important information regarding eligibility, claiming process and forms for dental-related medical travel claims for GNWT clients.