Help using member site and app
Look up a direct-bill provider
A direct-bill provider will bill the cost of your health-related expenses directly to your plan. It's a convenient way to avoid paying the full cost out of pocket. You only need to pay the amount that's not covered by your plan.
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Sign in to your member account.
If you do not have one, you need to register for a member account.
- Go to Providers and select Direct bill providers map.
- Select a provider type from the list.
- If your location services is turned on:
- A map will appear and show where direct-bill providers are located.
- Continue to step 5.
If your location services is turned off:- Choose your province.
- If you choose a province other than Alberta, you can continue to TELUS Health to look up direct-bill providers. If you selected pharmacy as the provider type, continue to step 5.
- To view results, you can use any of the following methods:
- zoom in to the numbered circles to see providers in your area, and click the pin for more details
- drag the map to view providers in a different area
- select a provider from the list to see their location on the map
- enter an address in the search bar
More information
If you're not signed in, you can also look up a direct-bill provider on our website.
Benefits
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Claims
Everything you need to know about managing claims.
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