Help using member site and app
Upload documents
If you need to submit a document, you can send it securely through your account.
-
Sign in to your member account.
If you do not have one, you need to register for a member account.
- Go to Documents and select Upload a document.
- Select the Health & dental or Life & disability tab.
- Carefully review the type of documents before you make a selection. Documents uploaded under the wrong type will not be processed.
- You may be prompted to enter more information, depending on the document type.
- Click on the box or drag and drop a file to add it.
- To add another document of the same type, repeat step 6. When you're done, click Upload.
More information
Documents
Easily manage important documents related to your claims.
Payments and receipts
Make payments and access your receipts.
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