Update your information
Learn how to change your email, phone number and address on the member site.
Did you know?
Claims processed before 5 p.m. MT, will send payments to your bank account the next business day, provided there are no delays by your bank.
Sign in
Sign in to the member site at members.ab.bluecross.ca. Not registered yet? Set up your member account today.
Select account
settings
Select ‘Account Settings’ from the menu.
Select
information
Under the section ‘Profile information’, click on ‘Contact information’.
Edit
information
To make changes to any of the information, click on ‘Edit’.
Be sure to ‘Save’ your changes.
To submit or review claims on the go, download our app for iPhone and Android devices.
Related topics
Curious about your claim?
Depending on the type of claim you submitted, it may be automatically approved or pending further review.
Learn how to check the status of your claim here.
Thinking about direct billing?
Some claims for products and services can be electronically submitted to Alberta Blue Cross® if the provider is set up for direct billing.
Locate a direct-bill provider today.
Need help?
Benefits can be confusing, we get it—let us help.
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