Update your information
Learn how to change your email, phone number and address on the member site.
Did you know?
Claims processed before 5 p.m. MT, will send payments to your bank account the next business day, provided there are no delays by your bank.
Select ‘Account Settings’ from the menu.
Under the section ‘Profile information’, click on ‘Contact information’.
To make changes to any of the information, click on ‘Edit’.
Be sure to ‘Save’ your changes.
Curious about your claim?
Depending on the type of claim you submitted, it may be automatically approved or pending further review.
Learn how to check the status of your claim here.
Thinking about direct billing?
Some claims for products and services can be electronically submitted to Alberta Blue Cross® if the provider is set up for direct billing.
Locate a direct-bill provider today.
Benefits can be confusing, we get it—let us help.
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