Our offices are closed on Monday, February 17. We’ll resume regular hours on Tuesday, February 18. Our member site and app are available 24/7.


Travelling over the long weekend? On February 17, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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Access Balance®

Balance® provides tools and resources to help you stay healthy. Explore a variety of health topics, set up daily reminders, track things like your steps and weight, and more. Earn points for these activities to redeem great prizes. Learn more about Balance®.

You can only access Balance® when you sign in to your account.

  1. Sign in to your member account.

    If you do not have one, you need to register for a member account.

  2. Go to Benefits.
  3. Select Balance®. This will take you to the Balance® website.

More information

To learn how Balance® collects, uses, shares and keeps your information safe, read the Balance® Privacy Statement.

Still have questions?

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