Help using member site and app
Register for a member account
Welcome! We're glad to have you as a new member. Let's get you set up with an account so you can manage your benefits online.
First things first, make sure you have your ID card. You'll need your ID number and group or policy number to register.
- Select the Sign in button at the top of this page or go to members.ab.bluecross.ca. Click on the Not registered yet? link.
- Enter your last name, plan information, birth date and email address.
You can click on the to reveal more information about each field.
- If you already have an account with us
We'll ask you if you already have an account with us under a different plan. Choose yes and follow the prompts.
If you do not have an existing account
Choose no. You will need to create a username and password. Click the to view username and password criteria. - Choose your questions and enter your responses.
- Repeat the process from the previous step.
- Review the information to make sure it's accurate. Once you're finished, click Submit.
More information
No app? Here's where you can download it.
Getting started
Welcome! Let's get you set up.
Your account
Update your profile, settings and preferences.
Still have questions?
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