Our offices are closed on Monday, February 17. We’ll resume regular hours on Tuesday, February 18. Our member site and app are available 24/7.


Travelling over the long weekend? On February 17, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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Register for a member account

Welcome! We're glad to have you as a new member. Let's get you set up with an account so you can manage your benefits online.

First things first, make sure you have your ID card. You'll need your ID number and group or policy number to register.

  1. Select the Sign in button at the top of this page or go to members.ab.bluecross.ca. Click on the Not registered yet? link.
  2. Enter your last name, plan information, birth date and email address.

    You can click on the to reveal more information about each field.

  3. If you already have an account with us

    We'll ask you if you already have an account with us under a different plan. Choose yes and follow the prompts.

    If you do not have an existing account
    Choose no. You will need to create a username and password. Click the to view username and password criteria.

  4. Choose your questions and enter your responses.
  5. Repeat the process from the previous step.
  6. Review the information to make sure it's accurate. Once you're finished, click Submit.

More information

No app? Here's where you can download it.

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Still have questions?

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