It’s tax season—access a claims total report of your medical expenses and tax receipt for premiums paid. Learn how to access these important tax documents.


Reset password

Forgot your password? Learn how to reset it so you can sign in to member site.

Wave border.
Line drawing of a bulleted list with three points and a green circle in the background

Did you know?

Claims processed before 5 p.m. MT, will send payments to your bank account the next business day, provided there are no delays by your bank.

It's as easy as following a few simple steps.


Select forgot password

Visit and select Forgot your password?.

Alberta Blue Cross® member site home page.

Enter your information

Next, enter your username and email address.

Alberta Blue Cross® member site home page.

Enter verification code

We will send a verification code to the email linked to your account. It may take a few minutes to arrive.

Enter the code to continue.

Alberta Blue Cross® member site home page.

Answer security question

You will be prompted to answer your security question.

Alberta Blue Cross® member site home page.

Create new password

Enter a new password that contains all of the following:

  • 8 to 50 characters
  • at least 1 uppercase letter
  • at least 1 lowercase letter
  • at least 1 number
  • at least 1 special character (e.g., ~!@$^*()_+{}|-=[];,./)

Passwords are case sensitive and cannot be the same as your username.

Alberta Blue Cross® member site home page.

Sign in

You’re all set! Sign in to member site at

Alberta Blue Cross® member site home page.

To submit or review claims on the go, download our app for iPhone and Android devices.

Google play icon. Apple store icon.

Related topics

Laptop icon with blue cross® sign on the screen.

Curious about your claim?

Depending on the type of claim you submitted, it may be automatically approved or pending further review.

Learn how to check the status of your claim here.

Mobile phone icon with blue cross® sign on the screen.

Thinking about direct billing?

Some claims for products and services can be electronically submitted to Alberta Blue Cross® if the provider is set up for direct billing.

Locate a direct-bill provider today.

Need help?

Benefits can be confusing, we get it—let us help.

Was this information helpful?

Thank you for your feedback

Apple with heart cut out of it being held by a little girl.

Heart healthy recipes to treat yourself to

We could all use some extra love this February, especially self-love. Not only are we experiencing one of the colder months of the year, but we’re doing so...

Read more on the blog
A person from the calf down wearing ski boots cross country skiing in powedery snow.

Fresh air – a recipe for living our best life

We all know the last ten or so months have changed our routines and way of living. We’ve said goodbye to old habits...

Read more on the blog
A woman in yoga pants working out in her bohemian style home.

Finding Balance®

With hundreds of programs and apps out there that support your physical and mental well-being, it’s hard to know which...

Read more on the blog