Our offices are closed on Monday, February 17. We’ll resume regular hours on Tuesday, February 18. Our member site and app are available 24/7.


Travelling over the long weekend? On February 17, our travel call centre will be open from 6:30 a.m. to 2:30 p.m. MT. If you want to purchase travel insurance, please call 1-800-394-1965 or purchase a plan online.

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Check your claims history

A claim totals report lists all the claims we've assessed. You can look up claims made within the last 2 calendar years, plus the current year. You can generate a PDF report or request to have a copy mailed to you.

  1. Sign in to your member account.

    If you do not have one, you need to register for a member account.

  2. Go to Claims and select Claim totals report.
  3. Make your selections and enter a date range.
  4. When you're done, click Generate report. This will create a PDF file that can be downloaded or printed. To receive a paper copy mailed to you, select the checkbox. 

More information

A claim totals report is a tax document you can use if you’re planning to claim eligible health and dental expenses on your tax return. Visit the Canada Revenue website to learn more about eligible medical deductions. 

Still have questions?

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