IMPORTANT: Postal service strike will impact mail delivery. Access your benefits online. Visit our guide for help.


Winter break: Our offices are closed December 25, 2024 - January 1, 2025. Regular hours resume January 2, 2025. Our member site and app are available 24/7.

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Changes coming soon. We’ll be updating this page to improve your experience.

Bills, payments and receipts

Learn how to pay premiums and view receipts of payment through the member site.

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Did you know?

Claims processed before 5 p.m. MT, will send payments to your bank account the next business day, provided there are no delays by your bank.

The member site offers a way for you to view your bill, make a payment and view and print a receipt of payment.

1

Sign in

Sign in to the member site at members.ab.bluecross.ca. Not registered yet? Set up your member account today.

2

Select
account
settings

Select ‘Account Settings’ from the menu.

Alberta Blue Cross member site home page.
3

Select
section

Under the section ‘Payments & receipts’, click on the section you would like to view.

Alberta Blue Cross member site home page.

To submit or review claims on the go, download our app for iPhone and Android devices.

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Related topics

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Curious about your claim?

Depending on the type of claim you submitted, it may be automatically approved or pending further review.

Learn how to check the status of your claim here.

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Thinking about direct billing?

Some claims for products and services can be electronically submitted to Alberta Blue Cross® if the provider is set up for direct billing.

Locate a direct-bill provider today.

Need help?

Benefits can be confusing, we get it—let us help.

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